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Sales Scripts That Sell: ...On the Road...On the Phone
"Effective salespeople are powertalkers. Whatever the scenario, they know how to establish customer rapport, build trust and self-confidence, overcome resistance and objections -- and win sales. Now any salesperson can become a powertalker. Sales Scripts That Sell puts the most powerful selling scripts at their fingertips, to use on the phone or when meeting a prospect in person. This go-anywhere easy-reference guide is arranged by selling activity, such as prospecting, controlling the sale, countering objections, handling stalls, closing, and getting referrals. To help salespeople get started, each section contains motivational introductions, warm-up exercises, and memory joggers. Some scripts even include ""stage directions,"" with instructions on use and delivery. Sales Scripts That Sell is an all-in-one training manual for every level of experience. Both fun and instructive, it provides solutions for a variety of selling situations, and ensures the language reps use is positive, effective, and on target."