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Humble Inquiry: The Gentle Art of Asking Instead of Telling (Agency/Distributed)

Humble Inquiry: The Gentle Art of Asking Instead of Telling (Agency/Distributed)

ISBN: 9781609949815
Publisher: Berrett-Koehler Publishers
Edition: 1
Publication Date: 2013-09-30
Number of pages: 144
Any used item that originally included an accessory such as an access code, one time use worksheet, cd or dvd, or other one time use accessories may not be guaranteed to be included or valid. By purchasing this item you acknowledge the above statement.
$25.47 $38.95

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

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